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FOOD
PANTRY
Clients can receive
emergency food assistance under many circumstances. We ask that they
bring proof of Irving
residency, a current photo ID, and social security card. Clients must complete
an information form and meet with a Case Manager.
Food Pantry volunteers pack and distribute more than 340 emergency food
orders each month. In FY 2006/2007 Irving Cares supplied groceries to
12,384 individuals. Your nonperishable grocery
donations are always appreciated.
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FINANCIAL
ASSISTANCE
Irving Cares has
funding available to assist Irving
residents experiencing a temporary financial crisis. Clients who need
help with rent, mortgage, or utility payments must pre-qualify by phoning
(972) 721-9181. Our intake receptionist will gather relevant information
pertaining to the client's debt, including the amount and account
number(s), and will contact the utility company or landlord/mortgage
company. It will be necessary for clients to attend a Money Management
class when receiving rent/mortgage or utility financial assistance.
For the Case Manager appointment, clients are asked to bring their
original utility bill or lease/mortgage, proof of Irving residency, a current photo ID,
their social security card, and verification of their income. Clients who
do not have any source of income are not eligible for the financial
assistance program, and we will refer them to another agency with
different eligibility guidelines. Together, the Case Manager and client
will determine what percentage of the debt each will pay based on the
client's current financial circumstances. We can generally assist a
client only once with either a rent or utility payment. In FY 2006/2007,
Irving Cares assisted 1048 families.
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PATIENT TRANSPORTATION
For qualified Irving residents,
the Irving Cares van offers rides to medical appointments between 8 AM
and 2PM every Monday, Wednesday and Friday; and the 1st and 3rd
Thursday each month. Clients can ride to Baylor Medical Center-Irving and
Baylor Medical-Coppell, Irving Dialysis Center,
and the new Irving Health Center,
the Dallas County Hospital System including Parkland, Children's, St. Paul, Scottish
Rite, and other clinics in the county system. Our driver can deliver
prescriptions from Parkland’s Prescription Center
to client homes.
Call (972) 721-9181
ext. 206 to register for the program.
In 2006/2007, Irving
Cares drove 810 one-way trips for medical appointments and delivered
1,164 prescriptions to client homes.
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PSYCHOTHERAPY COUNSELING
Irving Cares has
contracted with a professional counselor to provide psychotherapy
counseling for clients Tuesday through Friday. Clients may contact the
counselor for an appointment at 972-721-9181 x204. Case Managers
refer clients for the program and ask that clients pay a one-time $10
refundable deposit to hold their initial appointment time. The counselor
assists clients in setting short-term and long-term goals, establishing
attainable tasks and objectives, regaining self-confidence, and
implementing decision-making skills. In 2006/2007 this program handled
479 counseling appointments.
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EMPLOYMENT SERVICES
The Employment
Services Program promotes self-sufficiency in Irving residents by helping them find
and maintain stable employment. Clients are invited to attend a Job
Search Seminar each Tuesday at 10:00 AM, to learn interview skills and
how to prepare their resume, plus gain referral sources for a successful
job search. Our Case Manager is available to assist clients in
identifying and overcoming barriers to employment like transportation,
childcare expenses, education level, job skills, uniforms, and work
wardrobe. Irving Cares partners with the Education Opportunity
Center in an effort
to provide additional job referrals to clients and to help with
scholarships for college. In 2006/2007, this program served 665
individuals.
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MEDICAL PRESCRIPTIONS, BUS
PASSES, GASOLINE
VOUCHERS & MORE
Clients can call
(972) 721-9181 or come to our offices for these types of financial
assistance. It is our policy to partner with clients by providing a
percentage of financial requests. Generally, Irving Cares will pay 75% of
the client’s medical prescriptions(s) and the client will pay 25%.
Gasoline vouchers and DART bus passes can be provided to clients who need
to travel to job interviews or medical appointments, and there is also
limited funding available to partner with clients who need to travel
outside the DFW area (for example, for help purchasing Greyhound bus
tickets).
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