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Share In Irving's Success

Clients who come to Irving Cares for assistance are usually people who have limited income. Any unexpected financial crisis can dramatically impact them, as they have no savings to rely on. Read on to learn how Irving Cares has helped.


FINANCIAL ASSISTANCE PROGRAM

Max came into Irving Cares for assistance with rent.  His niece had been living with him and helping pay the rent.  She moved out unexpectedly and left them short for the previous month’s rent.  Max had to pay late fees – something he never had to do before.  With help from Irving Cares for the current month’s rent, Max was able to catch up and plan for the loss of the extra rent money.  He was able to pay the next month’s rent on time and without late fees.

An elderly couple came to Irving Cares seeking assistance with transportation to Parkland Hospital.  They live on very limited Social Security income.  During the interview with a case manager, they learned that Irving Cares could assist them with rent. They have lived at the same address for 12 years, and had gotten into financial trouble when she was not able to work for several months due to surgery.  Even though she is 69 years old, she has been working at a part-time job for many years.  She is looking forward to be released from the doctor and returning to work in December.

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EMPLOYMENT SERVICES PROGRAM

Sarah arrived at Irving Cares seeking employment assistance. She was in her early 50's, recently divorced, hadn't worked in ten years and was living in a local motel. She attended weekly Job Search Seminars and began building a relationship with the Case Manager. Sarah used the bus passes and referrals given to her, and through personal dedication and persistence she was hired as a Labor and Delivery Technician at a local hospital. Today, she is enjoying her new job and living in her own apartment.

Tanya moved to Irving from another state to start a new life. Initially, she and her three small children temporarily moved in with her aunt. Tanya's aunt was familiar with Irving Cares and suggested Tanya take advantage of the many programs available to Irving residents in need. One thing Tanya had going for her was a job at Delta Airlines at DFW Airport, but she had to wait for the airlines to transfer paperwork from out of state, which would take a few weeks. During that wait Tanya contacted Irving Cares for support. She needed food for her family immediately, and she knew that she would need childcare support until her first paycheck arrived. Tanya met the Employment Services Program requirements for childcare assistance and stayed in communication with her Case Manager. Today, Tanya is thriving at her job. She and her three children have their own home and Tanya pays for their childcare and groceries. She remains grateful for the hand-up that Irving Cares programs provided.

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PSYCHOTHERAPY COUNSELING PROGRAM

Jill is a young mother of six children.  She and her husband recently moved in with his parents due to financial issues.  The family dynamics quickly changed.  The children began acting out and fighting with one another.  The in-laws were interfering with Jill’s discipline of the children, and her husband was either going to the bedroom to escape the chaos in the household, or else taking sides with the children trying to be the “good” parent. 

Their young daughter became angry and rebellious.  She ran away from home after the parents were in bed one night in an effort to escape the confusion in the household.  When the daughter was brought back by the police, the mother recognized the child’s behavior as a cry for help as well as a wake-up call for her to get help for herself.  She began coming to counseling sessions at Irving Cares learning to deal with the stress in the household and with parenting issues. 
Through counseling Jill learned stress management skills and new parenting techniques.  She has began to set and reinforce boundaries.  The children are not fighting as much and are listening to their mother.  Jill asked for and got her husband’s cooperation in co-parenting.  He now backs her up in disciplining the children.  She used her newly learned assertiveness skills to ask for her in-law’s cooperation and they are now stepping aside and leaving the disciplining of the children to the parents.  There is less stress in the household for everyone.  The daughter also began counseling through Irving Cares play therapy program working on anger and self-esteem.  She is now happier and has changed some of her rebellious behavior.

Jill reports she is now enjoying parenting.  She looks forward to picking up the children from school and spending time with them.  This is a change from earlier when she dreaded the time they were out of school in the afternoon and vacation times.  She surprised herself recently when she found herself singing as she worked in the kitchen. When the children joined in the song, she realized what a difference there was in the household.  They were actually having fun together.

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FOOD PANTRY

Both husband and wife were unemployed in December. Irving Cares was able to provide a week's worth of emergency groceries and ingredients for the client's holiday meal. The client mailed a thank you card that read:

Dear Irving Cares,
Thank you very much for the gift of food you gave us a few months ago. It was very helpful to us during a difficult time. I appreciated being treated with respect during what was a humbling time.

A senior citizen came to Irving Cares for food assistance because she was declined for food stamps. Her income from Social Security and her pension was too high, though it was only $1,200 per month. Her monthly expenses were $1,000, and she had some recent dental expenses. Irving Cares provided emergency groceries and referred her to a community group that provides free groceries to senior citizens.

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